January 6, 2013

The workshop will be led by Saleet Granit, CEM Manager at B-Pro. The workshop will include the participation of Shmouel Kara, Vice CEO and Operations Department Manager at Leumi Card and Roi Geva-Kalsberg, Busines Development Director at Live Person.

Amongst the topics we’ll dicuss are:

  • Global CRM trends in digital platforms (Saleet Granit, CEM Manager at B-Pro)
  • Customer Web Expectations and Frustrations (Roi Geva-Kalsberg, Busines Development Director at Live Person)
  • Surprising and Exciting in multi-channel services (Shmouel Kara, Vice CEO and Operations Department Manager at Leumi Card)

The meeting will take place on January 6, 2013. Places are limited. To reserve your spot please contact Vered or Sarit at info@b-pro.pro, 077-3452297